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:root{--ink:#10231e;--ink-soft:#445b53;--forest:#0c201b;--forest-2:#14372f;--lime:#d9ff4a;--lime-dark:#667a08;--mint:#dff5ed;--aqua:#54e2aa;--paper:#f5f2e9;--paper-2:#ece8dc;--white:#fffefa;--line:#d3d9d2;--danger:#a7352c;--danger-bg:#fff0ec;--warning:#805600;--warning-bg:#fff5d6;--blue:#1f62b0;--radius:20px;--shadow:0 20px 55px #0b231c1a;--sans:"Avenir Next", "Segoe UI", Helvetica, Arial, sans-serif;--mono:"IBM Plex Mono", "SFMono-Regular", Consolas, monospace}*{box-sizing:border-box}html{scroll-behavior:smooth}body{color:var(--ink);background:var(--paper);font-family:var(--sans);text-rendering:optimizelegibility;margin:0;line-height:1.55}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit}img,svg{max-width:100%}h1,h2,h3,p{margin-top:0}h1,h2,h3{letter-spacing:-.035em;line-height:1.06}h1{font-size:clamp(2.6rem,6vw,5.8rem)}h2{font-size:clamp(1.7rem,3vw,3rem)}h3{font-size:1.15rem}:focus-visible{outline-offset:3px;outline:3px solid 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18px;display:flex}.live-dot{align-items:center;gap:7px;display:inline-flex}.live-dot:before{background:var(--aqua);width:8px;height:8px;box-shadow:0 0 14px var(--aqua);content:"";border-radius:50%}.console-body{color:var(--ink);background:var(--white);border-radius:20px;padding:clamp(22px,4vw,38px)}.waveform{justify-content:center;align-items:center;gap:6px;height:88px;margin:18px 0 26px;display:flex}.waveform i{width:6px;height:calc(14px + var(--h) * 1px);background:var(--lime-dark);animation:1.3s ease-in-out infinite alternate wave;animation-delay:calc(var(--i) * -80ms);border-radius:99px}@keyframes wave{to{opacity:.5;transform:scaleY(.4)}}.transcript-bubble{background:var(--mint);border-radius:16px 16px 16px 4px;padding:18px;font-size:1.02rem}.extraction-row{flex-wrap:wrap;gap:8px;margin-top:20px;display:flex}.chip{border:1px solid var(--line);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:7px 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.lede,.dark-section p{color:#aac1b9}.category-grid{grid-template-columns:repeat(4,1fr);gap:14px;margin-top:44px;display:grid}.category-card{background:#ffffff0e;border:1px solid #ffffff21;border-radius:18px;flex-direction:column;justify-content:space-between;min-height:145px;padding:20px;display:flex}.category-card svg{color:var(--lime)}.category-card strong{font-size:1rem}.callout{border-left:4px solid var(--lime-dark);background:var(--mint);border-radius:12px;align-items:flex-start;gap:16px;padding:20px;display:flex}.callout.warning{background:var(--warning-bg);border-left-color:#d28b00}.callout.danger{border-left-color:var(--danger);background:var(--danger-bg)}.callout p:last-child{margin-bottom:0}.site-footer{color:#c6d8d1;background:#071510;padding:70px 0 26px}.footer-grid{grid-template-columns:1.5fr repeat(3,1fr);gap:50px;width:min(100% - 32px,1280px);margin:auto;display:grid}.site-footer .brand{color:#fff}.site-footer .brand small,.site-footer p{color:#8da69d}.site-footer 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#0c201b40}.mic-control.listening{color:var(--forest);background:var(--lime);animation:1.4s ease-in-out infinite pulse}@keyframes pulse{50%{box-shadow:0 0 0 18px #d9ff4a33,0 22px 55px #0c201b40}}.timer{font:800 1.05rem var(--mono);margin:14px 0 3px}.voice-state-label{color:var(--ink-soft)}.voice-transcript{text-align:left;background:#f0f5ef;border-radius:16px;min-height:132px;margin-top:30px;padding:22px}.voice-transcript .partial{color:#6f7d77}.voice-controls{flex-wrap:wrap;justify-content:center;gap:10px;margin-top:18px;display:flex}.mode-switch{background:var(--paper-2);border-radius:12px;grid-template-columns:1fr 1fr;gap:5px;padding:5px;display:grid}.mode-switch button{cursor:pointer;background:0 0;border:0;border-radius:9px;padding:10px;font-weight:800}.mode-switch button[aria-pressed=true]{background:#fff;box-shadow:0 4px 12px #10231e14}.consent-box{text-align:left}.progress-steps{justify-content:center;align-items:center;gap:8px;margin:0 0 36px;padding:0;list-style:none;display:flex}.progress-steps li{color:#75837d;align-items:center;gap:8px;font-size:.76rem;font-weight:800;display:flex}.progress-steps li:not(:last-child):after{background:var(--line);content:"";width:32px;height:1px}.progress-steps .active{color:var(--ink)}.progress-steps .done{color:#50720e}.duplicate-card{background:#fbffe9;border:2px solid #acc23d;border-radius:16px;padding:20px}.duplicate-card header{justify-content:space-between;align-items:start;gap:16px;display:flex}.duplicate-card ul{color:var(--ink-soft);margin:14px 0;padding-left:20px}.match-score{background:var(--lime);border-radius:999px;flex:none;padding:7px 10px;font-size:.75rem;font-weight:900}.review-summary{color:#fff;background:var(--forest);border-radius:16px;margin:22px 0;padding:22px}.review-summary p{color:#c5d8d1}.review-summary p:last-child{margin-bottom:0}.success-hero{text-align:center;padding:70px 20px 30px}.success-icon{width:92px;height:92px;color:var(--forest);background:var(--lime);border-radius:50%;place-items:center;margin:auto auto 24px;display:grid}.reference-number{font:900 clamp(1.6rem, 5vw, 3rem) var(--mono);letter-spacing:.03em;margin:22px auto}.detail-grid{border:1px solid var(--line);background:var(--line);border-radius:16px;grid-template-columns:repeat(3,1fr);gap:1px;display:grid;overflow:hidden}.detail-grid>div{background:#fff;padding:18px}.detail-grid dt{color:var(--ink-soft);text-transform:uppercase;letter-spacing:.06em;font-size:.72rem;font-weight:800}.detail-grid dd{margin:6px 0 0;font-weight:800}.tracking-result{margin-top:30px}.proof-hero{border-radius:var(--radius);color:#fff;background:radial-gradient(circle at 88% 20%, #d9ff4a33, transparent 34%), var(--forest);grid-template-columns:1fr auto;align-items:center;gap:30px;padding:clamp(28px,5vw,48px);display:grid;overflow:hidden}.proof-hero h2{color:var(--lime);margin-bottom:12px;font-size:clamp(2.2rem,6vw,4.6rem)}.proof-hero p:not(.eyebrow){color:#c0d2cc;max-width:570px;margin-bottom:0;font-size:1.05rem}.proof-hero .eyebrow{color:var(--lime)}.proof-seal{width:148px;height:148px;color:var(--forest);text-align:center;background:var(--lime);border:1px solid #fff3;border-radius:50%;place-items:center;display:grid;transform:rotate(5deg);box-shadow:0 0 0 12px #d9ff4a14}.proof-seal svg{margin-bottom:-22px}.proof-seal strong{font-size:1.15rem;line-height:1.05}.proof-options{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}.proof-option{border:2px solid var(--line);text-align:left;min-height:132px;color:var(--ink);cursor:pointer;background:#fff;border-radius:15px;padding:18px}.proof-option strong,.proof-option span{display:block}.proof-option span{color:var(--ink-soft);margin-top:9px;font-size:.78rem;line-height:1.45}.proof-option.selected{border-color:var(--forest);box-shadow:inset 0 0 0 2px var(--lime);background:#f4ffd2}.proof-actions{flex-wrap:wrap;gap:10px;margin-top:22px;display:flex}.proof-result{border-radius:var(--radius);background:#e7f8ef;border:2px solid #2a9d69;grid-template-columns:auto 1fr;gap:24px;padding:clamp(28px,5vw,46px);display:grid}.proof-result.reopened{background:var(--warning-bg);border-color:#d28b00}.proof-result h2{font-size:clamp(1.7rem,4vw,2.8rem)}.proof-result-icon{color:#fff;background:#19764d;border-radius:50%;place-items:center;width:64px;height:64px;display:grid}.proof-result.reopened .proof-result-icon{background:#a76500}.proof-result-icon svg{width:32px;height:32px}.error-text{color:var(--danger);margin-top:14px;font-weight:800}.proof-public{background:#f5ffda;border:1px solid #b5c96a;border-radius:14px;align-items:flex-start;gap:16px;padding:20px;display:flex}.proof-public>svg{color:#51720d;flex:none}.proof-public p{color:var(--ink-soft);margin:6px 0 12px}.proof-public.verified{background:#e7f8ef;border-color:#75bb98}.proof-public.partial,.proof-public.disputed{background:var(--warning-bg);border-color:#e0ac52}.timeline{margin:28px 0;padding:0;list-style:none;position:relative}.timeline:before{background:var(--line);content:"";width:2px;position:absolute;top:12px;bottom:12px;left:11px}.timeline li{min-height:64px;padding-left:42px;position:relative}.timeline li:before{z-index:1;content:"";background:#fff;border:2px solid #9ca9a3;border-radius:50%;width:18px;height:18px;position:absolute;top:3px;left:2px}.timeline li.complete:before{border-color:var(--forest);background:var(--lime);box-shadow:inset 0 0 0 4px var(--forest)}.timeline time{color:var(--ink-soft);font-size:.74rem;display:block}.public-policy{color:var(--ink-soft);background:#eef2ed;border-radius:10px;padding:14px;font-size:.8rem}.ops-shell{grid-template-columns:245px minmax(0,1fr);gap:34px;width:min(100% - 32px,1480px);min-height:760px;margin:auto;padding:38px 0 100px;display:grid}.ops-sidebar{color:#fff;background:var(--forest);border-radius:20px;height:max-content;padding:24px;position:sticky;top:132px}.ops-sidebar h2{margin-bottom:12px;font-size:1.7rem}.ops-sidebar .eyebrow{color:var(--lime)}.role-pill{color:#c7d9d3;border:1px solid #ffffff26;border-radius:999px;align-items:center;gap:6px;padding:7px 10px;font-size:.72rem;display:inline-flex}.ops-sidebar nav{gap:3px;margin:28px -10px;display:grid}.ops-sidebar nav a{color:#b8ccc4;border-radius:10px;align-items:center;gap:11px;padding:11px;font-size:.85rem;font-weight:750;text-decoration:none;display:flex}.ops-sidebar nav a:hover{color:var(--forest);background:var(--lime)}.sidebar-note{background:#ffffff0d;border:1px solid #ffffff1f;border-radius:12px;padding:15px;font-size:.76rem}.sidebar-note p{color:#9cb3ab;margin:6px 0 0}.ops-main{min-width:0}.ops-main .page-header{margin-bottom:28px}.ops-main .page-header h1{font-size:clamp(2.4rem,4vw,4rem)}.kpi-grid{grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px;display:grid}.stat-card{border:1px solid var(--line);background:#fff;border-radius:16px;padding:21px}.stat-card p{color:var(--ink-soft);margin-bottom:18px;font-size:.76rem;font-weight:800}.stat-card strong{font-size:2rem;line-height:1;display:block}.stat-card span{color:var(--ink-soft);margin-top:11px;font-size:.72rem;display:block}.stat-card.tone-warning{border-top:4px solid #d28b00}.stat-card.tone-positive{border-top:4px solid #2a9d69}.dashboard-grid{grid-template-columns:1.35fr .65fr;gap:20px;display:grid}.table-wrap{overflow-x:auto}table{border-collapse:collapse;text-align:left;width:100%}th{border-bottom:1px solid var(--line);color:var(--ink-soft);text-transform:uppercase;letter-spacing:.06em;padding:11px 12px;font-size:.69rem}td{vertical-align:middle;border-bottom:1px solid #e8ebe6;padding:14px 12px;font-size:.82rem}tbody tr:hover{background:#fafcf6}td a{color:#214f88;font-family:var(--mono);font-weight:800}.status-badge,.priority-badge{text-transform:capitalize;border-radius:999px;align-items:center;width:max-content;padding:5px 8px;font-size:.67rem;font-weight:900;display:inline-flex}.status-reported{color:#23507e;background:#e7f1ff}.status-triaged{color:#6b4b00;background:#fff0bd}.status-assigned{color:#5c3384;background:#f2e8fc}.status-in_progress{color:#07573c;background:#dcf8ed}.status-resolved,.status-closed{color:#42504a;background:#e9eeeb}.priority-routine{color:#42504a;background:#edf1ef}.priority-priority{color:#6b4b00;background:#fff0bd}.priority-urgent{color:#8b2c24;background:#ffe4de}.priority-emergency_hold{color:#fff;background:var(--danger)}.metric-bars{gap:16px;display:grid}.metric-bar label{justify-content:space-between;margin-bottom:7px;font-size:.76rem;font-weight:800;display:flex}.bar-track{background:#e7ebe7;border-radius:99px;height:8px;overflow:hidden}.bar-track 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var(--line);background:#fff;border-radius:16px;padding:24px}.compare-list{margin:18px 0;padding:0;list-style:none}.compare-list li{border-bottom:1px solid #e8ebe6;padding:10px 0}.audit-list{gap:9px;padding:0;list-style:none;display:grid}.audit-list li{border-left:3px solid var(--line);background:#f7f8f5;padding:12px;font-size:.8rem}.chart{border-bottom:1px solid var(--line);align-items:end;gap:10px;height:230px;padding-top:25px;display:flex}.chart-column{flex-direction:column;flex:1;justify-content:end;align-items:center;gap:8px;display:flex}.chart-column i{width:min(44px,75%);height:var(--height);background:var(--forest);border-radius:7px 7px 0 0;min-height:8px}.chart-column.highlight i{background:#99b91e}.chart-column span{color:var(--ink-soft);font:.65rem var(--mono)}.donut{--value:73%;background:conic-gradient(var(--lime-dark) var(--value), #e4e8e3 0);border-radius:50%;place-items:center;width:160px;height:160px;margin:20px 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p{color:var(--ink-soft);margin-bottom:0;font-size:.8rem}.integration-state{margin-left:auto}.legal-page h1{font-size:clamp(2.7rem,6vw,5rem)}.legal-page h2{margin:45px 0 14px;font-size:1.55rem}.legal-page p,.legal-page li{color:#3f554d}.legal-page li{margin-bottom:9px}.policy-meta{border-block:1px solid var(--line);font:.72rem var(--mono);flex-wrap:wrap;gap:10px 28px;margin:24px 0 40px;padding:16px 0;display:flex}.faq-list details{border-bottom:1px solid var(--line);padding:20px 0}.faq-list summary{cursor:pointer;font-weight:850}.faq-list details p{color:var(--ink-soft);margin:14px 0 0}.utility-page{text-align:center;flex-direction:column;justify-content:center;align-items:center;width:min(100% - 32px,740px);min-height:620px;margin:auto;padding:70px 0;display:flex}.utility-page h1{margin:22px 0 15px;font-size:clamp(2.5rem,6vw,5rem)}.utility-page p{max-width:580px;color:var(--ink-soft);font-size:1.08rem}.error-code{color:#5d6c66;font:800 .78rem 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p{margin:13px 0}.mobile-report-card footer{justify-content:space-between;gap:8px;display:flex}.comparison-grid{grid-template-columns:1fr}.compare-vs{margin:-4px auto}.setting-row{align-items:flex-start}.proof-options,.proof-hero{grid-template-columns:1fr}.proof-seal{width:112px;height:112px}.proof-result{grid-template-columns:1fr}}@media (max-width:430px){.brand small{display:none}.page-container,.narrow-container{width:min(100% - 24px,1280px)}.section-inner,.header-inner,.footer-grid,.footer-bottom,.hero-inner,.ops-shell{width:min(100% - 24px,1440px)}.hero-console{border-radius:22px;padding:11px}.console-body{padding:20px}.category-grid,.kpi-grid{grid-template-columns:1fr}.category-card{min-height:116px}.footer-grid{grid-template-columns:1fr}.footer-grid>div:last-child{grid-column:auto}.panel{padding:18px}.mic-control{width:132px;height:132px}.filter-bar{grid-template-columns:1fr}.filter-bar input{grid-column:auto}.ops-sidebar nav{grid-template-columns:1fr}}@media 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